Medical Receptionists and Secretaries HandbookCRC Press, 22. nov. 2017 - 368 sider This best-selling classic has now been fully revised, expanded and updated. It has established itself over ten years and with three previous editions as the essential handbook for study and daily reference. Medical Receptionists and Secretaries Handbook, Fourth Edition contains vital information for all staff enabling them to work efficiently and effectively both within the NHS and private medical sectors. It encourages an understanding of the importance of administrative staff in providing high standards of patient care and promotes teamwork throughout the whole healthcare environment. No medical receptionist, secretary or healthcare administrator should be without it! |
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Mari Robbins. The medical receptionist and secretary Putting patients first Complaints within the health service The complaints procedure Patients' rights Access to healthcare Total quality in medical practice Customer care: involving ...
Mari Robbins. The medical receptionist and secretary Putting patients first Complaints within the health service The complaints procedure Patients' rights Access to healthcare Total quality in medical practice Customer care: involving ...
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... Health and safety in a clinical environment Introduction First aid at work Hazardous substances in the workplace The ... practice Introduction Record keeping and general administration Information technology (IT) Summary 7 The hospital ...
... Health and safety in a clinical environment Introduction First aid at work Hazardous substances in the workplace The ... practice Introduction Record keeping and general administration Information technology (IT) Summary 7 The hospital ...
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... and the private sector Private clinic or hospital The secretary in private practice Summary 9 Forms, fees and finances in general practice Introduction Contracting Finance 10 11 12 Quality and Outcomes Framework Practice income Scotland.
... and the private sector Private clinic or hospital The secretary in private practice Summary 9 Forms, fees and finances in general practice Introduction Contracting Finance 10 11 12 Quality and Outcomes Framework Practice income Scotland.
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Mari Robbins. 10 11 12 Quality and Outcomes Framework Practice income Scotland Wales Northern Ireland Using information technology What's in the box: basic terminology How a computer works Computers in general practice Electronic medicine ...
Mari Robbins. 10 11 12 Quality and Outcomes Framework Practice income Scotland Wales Northern Ireland Using information technology What's in the box: basic terminology How a computer works Computers in general practice Electronic medicine ...
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... Health Trust), Sue Dunlop (Secretary to Professor J Cobb and Mr G Etherington, Harley Street, London), Marjorie Lear (Practice Manager, Oxshott Medical Centre, Surrey) and Barbara Stewart (Pharmacist, West Sussex). In revising material ...
... Health Trust), Sue Dunlop (Secretary to Professor J Cobb and Mr G Etherington, Harley Street, London), Marjorie Lear (Practice Manager, Oxshott Medical Centre, Surrey) and Barbara Stewart (Pharmacist, West Sussex). In revising material ...
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