Intangible Management: Tools for Solving the Accounting and Management Crisis

Forsideomslag
Elsevier, 30. jul. 2002 - 261 sider

For the recorded history of management, the world has managed value creation according to what can be seen, touched and proven. In today's knowledge-based economy, value creation is derived primarily from how well firms manage intangibles (knowledge, service, expectations, response time, innovation, change management, etc). The large capital outlays that signified the manufacturing economy are no longer required. In fact, such 'tangibles' now explain less than 20% of the value of most publicly listed firms. For example, Time Warner has only 6.49% of its value attributable to tangibles. As such, for every $1 of true value, only $0.065 cents is being measured and managed by conventional management practices. For Oracle Corporation, tangibles account for only 4% of its value. For General Electric (worth over US$450 billion), tangibles account for less than 11% of its value.

Intention, context, emotional intelligence, escalation, and sustainability are words that are generally absent from the operational management techniques of managers worldwide. They form, however, the basis of skills required to manage organizations in today's knowledge-based economy. The authors investigate the ways that intangible values can be identified, measured, and managed. Their revolutionary and innovative taxonomy not only reveals fundamental differences between a manufacturing economy and one which creates value through knowledge, relationships, and time. By using case studies, a compelling mixture of theory and applications, and a set of accounting tools, the authors demonstrates how a new value framework can protect investors while giving companies the ability to generate long-term growth.

  • Shows how intangible values can be identified, measured, and managed
  • Presents a revolutionary and innovative taxonomy with a new set of accounting tools
  • Demonstrates with case studies how a new value framework can protect investors while enabling companies to generate long-term growth
 

Indhold

Chapter 1 Introduction
1
Chapter 2 The Failings of Conventional Management
7
Chapter 3 What Knowledge Managers Need to Know
37
Chapter 4 Intangible Operating Structures
67
Chapter 5 The Asset versus Expense Debate
81
Chapter 6 Intangible Accounting
95
Chapter 7 Intangible Bookkeeping
105
Chapter 8 Foundations of Intangible Management
119
Chapter 11 Identifying Nonproductive Time
165
Chapter 12 Knowledge Application Costs
173
Chapter 13 Intangible Information Management
181
Chapter 14 IIS21001 Knowledge Reengineering Standard
195
Chapter 15 Examples of IIS2 100 1 Knowledge Reengineering
205
Chapter 16 Intangible Cost Structures
211
Appendix The Traditional Economic Approach to Measuring Economic Profit
247
Index
257

Chapter 9 Intangible Cost Management
141
Chapter 10 Emotion and Time Studies
151

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