Medical Receptionists and Secretaries HandbookRadcliffe Publishing, 2006 - 350 sider This best-selling classic has now been fully revised, expanded and updated. It has established itself over ten years and with three previous editions as the essential handbook for study and daily reference. Medical Receptionists and Secretaries Handbook, Fourth Edition contains vital information for all staff enabling them to work efficiently and effectively both within the NHS and private medical sectors. It encourages an understanding of the importance of administrative staff in providing high standards of patient care and promotes teamwork throughout the whole healthcare environment. No medical receptionist, secretary or healthcare administrator should be without it! Review of the Third Edition: 'Contains essential information for administrative staff, and teaches them the skills they need to work effectively.' Practice Manager |
Fra bogen
Resultater 1-5 af 42
... safety at work 120 Summary of legal aspects 129 Useful websites 129 5 Health and safety in a clinical environment 131 Introduction 131 First aid at work 132 Hazardous substances in the workplace 132 Hepatitis and AIDS 134 The NHS ...
Denne sides indhold er desværre begrænset..
Denne sides indhold er desværre begrænset..
Denne sides indhold er desværre begrænset..
Denne sides indhold er desværre begrænset..
Indhold
The NHS Plan | 12 |
Resource allocation in the | 22 |
Mental health services | 32 |
Summary | 40 |
Communication | 77 |
Law ethics and medicine | 91 |
Health and safety in a clinical environment | 131 |
Practical reception skills in general practice | 143 |
Primary healthcare services and social | 237 |
Audit health economics and ensuring quality | 261 |
Training and development | 269 |
Complementary medicine | 275 |
Further reading and reference | 281 |
Training programmes | 287 |
Immunisation schedules | 303 |
Useful addresses | 313 |
The hospital service | 165 |
Private medicine | 185 |
Forms fees and finances in general practice | 195 |
Using information technology | 207 |
Medical terminology and clinical aspects | 227 |
Information and support groups | 321 |
Measurements in medicine | 333 |
The Wanless Report | 339 |