Billeder på siden
PDF
ePub

ployment be guaranteed for faithful work, in so far as is consistent with the seasonable character of our business. (c) The health and safety of our employees shall always be a major consideration and proper and practical safety devices and safety methods shall be provided for the prevention of accidents.

(d) Particularly do we appreciate the fact that the Ice Salesman is the man through whose salesmanship flows the more profitable part of our business and that he is a human element worthy of our greatest consideration. We realize that he, through his personal contact with the consuming public, is our sole representative, and we shall always be willing and ready to encourage and help him and co-operate with him in putting his occupation upon that high plane it so justly deserves.

(e) Employees shall faithfully perform all of the duties of their respective positions-always serving the best interests of their employer-loyally maintain the rules and regulations made for their guidance-support the ethical standards of practice on which the reputation of their employer stands. Each employee shall at all times be willing to co-operate in promoting efficient and economical operation and a high standard of service. That his interest in the business shall be no less than that of his employer and that his loyalty shall always be his guide in promoting the success of his employer's business.

ARTICLE III

Relation of Purchaser with those from whom he Buys:

When ever the subject is of interest to the purchaser, courtesy demands that we shall cordially receive salesmen and representatives inquiring for business. In all such interviews truth and honesty shall be observed. We shall make no misleading statements in order to secure special privileges or benefits nor shall we violate the confidences of a competitor. Contracts of purchase and terms of payment shall be strictly adhered to.

It is by these methods that we will create confidence in our industry and place it upon the high and honorable plane of business integrity.

ARTICLE IV

Rules of Conduct covering the Craftsman's Relation with his Fellow-craftsmen:

(a) Business ideals, Better Business Methods and a High

Standard of Product and Service, can best be obtained through active co-operation.

(b) Our ideal being to elevate the ice industry, as such, to the highest plane of business endeavor, we believe it can better be accomplished by

1. Active support of our Trade Association.

2. The maintenance of cordial and friendly relations with one another.

3. Conducting clean and honorable competition that we may further the general welfare and prosperity of the industry at large. 4. Endeavoring by our example to lead others, either within or without the Association, to higher ideals of business morality.

5. Maintaining at all seasons a legitimate price for our product consistent with a fair return on our investment.

6. At all times considering the rights of our FellowCraftsmen, ever remembering that they too have an investment from which they are entitled to receive a just profit.

7. Abstaining from making false and disparaging statements, or circulating harmful rumors respecting a competitor's product, or his business, personal or financial standing.

8. Welcoming an inspection of our properties by Fellow-Craftsmen, that greater efficiency may be obtained in operation as well as in a reduction of costs, all working to the end that what is of benefit to one will be of benefit to all.

9. Discouraging those from whom we buy in their efforts to disturb business conditions by creating over-production of our commodity-thereby disturbing the economic balance in a community reasonably and economically supplied with ice-which practice results so unfavorably and unprofitably to the established industry and the consuming public.

Our Duty as Citizens:

ARTICLE V

1. That we shall observe the laws of our State and Nation and shall engage in no movement that is against public policy or public welfare.

2. That we shall take an active interest in the civic welfare of our respective communities and shall become members of and support local civic and commercial associations-that we may thus become identified with the growth and progress of our community and become an integral part thereof.

3. In order that we may protect the public as well as ourselves it shall be our duty to keep informed regarding all pro

posed legislation and take such action as is appropriate. 4. Charity being the greatest of all virtues, we shall always, willingly and whole-heartedly, do our part to relieve and alleviate suffering and distress-to see that the worthy needy and poor shall not suffer for want of our product.

ARTICLE VI

Our Relation with the Buying Public:

As servants of the public our first and foremost duty is to the public. Our greatest efforts should be towards the building of a better relationship and understanding and an unshaken confidence in the ice industry in Oklahoma.

To encourage and foster these worthy ideals, we shall 1. At all times be fair and honorable in our dealings with the public.

2.

Furnish a clean, healthful and wholesome product. 3. Give full and honest weights.

4. Give prompt, efficient, courteous service.

5. Promptly and satisfactorily adjust each and every complaint, giving the consumer the benefit of every doubt.

6. Follow the policy that remuneration for our product

is secondary to the requirement of the buying public.

7. Insist upon cleanliness, neatness, good manner and courtesy from our employees, especially those who come in contact with the public.

ties.

8. Keep our plants in an orderly, inviting condition. Invite and welcome public visitation to our proper

9.

10. Maintain our prices at a fair and just level, consistent with a fair return on our investments, never taking advantage of exceptional conditions or times of great stress to increase the same.

Observance of Code:

Firmly believing in Service to mankind, to our business competitors and companions, to the public and to our employees; believing in and earnestly desiring the honest, conscientious conduct of our business and industry, we pledge ourselves to a fearless and faithful performance of the duties prescribed in this Code. We call upon and demand that the members of this Association and our Fellow-Craftsmen act in accordance with these Rules of Conduct and so obligate themselves.

By this pledge we affirm our belief in the universality and practicability of the "Golden Rule in Business”.

ICE CREAM

NATIONAL ASSOCIATION OF ICE CREAM

MANUFACTURERS

Adopted Oct. 18, 1922:

CODE OF ETHICS

It is a recognized fact that unethical conduct in business results not only in harm to the perpetrator of the act, the person or firm against whom the unfair action was taken, but finally the whole industry engaged in the particular line of endeavor in which these unfair practices take place.

More and more the idea is sinking into the minds of business men that business must be conducted along lines that are honorable, and that, while competition will always exist, there is such a thing as the adoption of the Golden Rule by competitors, and that its observance makes for a successful and healthier growth of the entire industry.

This is the thought which exists in the minds of the members of this Association, and which is seeking expression in the adoption of a Code of Ethics, or in other words the "Golden Rule of the Ice Cream Industry."

Unfair Practices of Seller Against Buyer

1-The use of any ingredient not known to be wholesome or used as an adulterant.

2-The sale of any article as a food product or as an ingredient in a food product which because of its own nature or method of manufacture, or for any other reason, is in violation of local, State or Federal food laws.

3-The use of any untrue or misleading statement, either verbally or in writing, concerning advertising, labeling or butter fat content or materials used, or place of manufacture or origin.

4- Spreading of false information either by advertising, by printing, or by written or oral statements that may injure the reputation of a competitor's goods, or cause the public to lose confidence in Ice Cream as a wholesome food product.

5-Obtaining patronage through the bribery of buyer or employees of buyers, or by the payment of a percentage on the goods bought; money gifts, excessive advertising alowance, gifts, or extraordinary service.

6-Commercial bribery, to customer by secret confidential rebate, long term credits, or any means which give one or more customers any advantage or preference not extended to any other customer of the same standing.

7-Price discrimination between different purchasers or different localities which are not based on legitimate cost or sales and delivery consideration.

8 Trade boycotts or combinations of trades to prevent buyers obtaining goods through customary channels.

9-The division of territory, through the combination of

competitors.

10 Lottery premiums given or offering premiums of unequal value, the receipt of any particular premium to be determined by lot or chance.

Unfair Practices of Competitor Against Competitor

1-Foreign substances. Inducing a customer or competitor's employee to introduce foreign substances into a competitor's goods or to otherwise injure its salability or condition. 2-Discrediting competitor's goods, tampering with goods sold by a competitor in any way for the purpose of injuring him with a customer.

3-Bribing competitor's employees for any purpose or spying on competitor's plants. Trailing competitor's delivery and sales agents. Bribing railroad employees for information about competitor's shipments, or the use of any means for the procuring of a competitor's business or trade secrets.

4 Strikes. Inducing competitor's employees to leave in such numbers as to disrupt his organization or embarrass his business.

5-Creating false demand. Procuring breach, withdrawal, cancellation or delay of competitor's contracts with customer by misrepresentation or by subsidizing visitors who falsely induce a customer to believe that a demand exists for a certain make of goods where no such demand in fact does exist.

sheets.

6-False costs. Making up and disseminating false cost

7-Disparaging satements. Making false or harmful statements either written or oral, or circulating remarks calculated to destroy confidence in a competitor's product, selling price, business or financial standing.

8-Threats. To sue a competitor for purpose of intimidation. To force a competitor out of business unless he agrees to keep out of certain territories. To withdraw adverising un

« ForrigeFortsæt »