Medical Receptionists and Secretaries HandbookCRC Press, 22. nov. 2017 - 368 sider This best-selling classic has now been fully revised, expanded and updated. It has established itself over ten years and with three previous editions as the essential handbook for study and daily reference. Medical Receptionists and Secretaries Handbook, Fourth Edition contains vital information for all staff enabling them to work efficiently and effectively both within the NHS and private medical sectors. It encourages an understanding of the importance of administrative staff in providing high standards of patient care and promotes teamwork throughout the whole healthcare environment. No medical receptionist, secretary or healthcare administrator should be without it! |
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Resultater 1-5 af 38
Side 1
... beginning of the twentieth century saw the advent of insurance schemes which enabled individuals to protect themselves against sickness and injuries which might involve them in expensive medical care 1 The National Health Service History.
... beginning of the twentieth century saw the advent of insurance schemes which enabled individuals to protect themselves against sickness and injuries which might involve them in expensive medical care 1 The National Health Service History.
Side 5
... Protection, International Health and Scientific Development Corporate Management and Development Finance and Investment Research and Development Workforce Health Improvement Quality and Standards Strategy User Experience and Involvement ...
... Protection, International Health and Scientific Development Corporate Management and Development Finance and Investment Research and Development Workforce Health Improvement Quality and Standards Strategy User Experience and Involvement ...
Side 13
... protect health. Personalisation Some people want support in making healthy choices and keeping to them, particularly in deprived groups and communities where current services do not meet their needs. To tackle health inequalities ...
... protect health. Personalisation Some people want support in making healthy choices and keeping to them, particularly in deprived groups and communities where current services do not meet their needs. To tackle health inequalities ...
Side 39
Du har nået visningsgrænsen for denne bog.
Du har nået visningsgrænsen for denne bog.
Side 72
Du har nået visningsgrænsen for denne bog.
Du har nået visningsgrænsen for denne bog.
Indhold
1 | |
2 Patient customer care | 45 |
3 Communication | 77 |
4 Law ethics and medicine | 91 |
5 Health and safety in a clinical environment | 131 |
6 Practical reception skills in general practice | 143 |
7 The hospital service | 165 |
8 Private medicine | 185 |
Appendix 2 Hippocratic Oath | 285 |
Appendix 3 Training programmes | 287 |
Appendix 4 Medical terminology | 289 |
Appendix 5 Immunisation schedules | 303 |
Appendix 6 Incubation periods of some infectious diseases | 305 |
Appendix 7 Abbreviations of qualifying degrees and further qualifications | 307 |
Appendix 8 Useful addresses | 313 |
Appendix 9 Statutory organisations | 317 |
9 Forms fees and finances in general practice | 195 |
10 Using information technology | 207 |
11 Medical terminology and clinical aspects | 227 |
12 Primary healthcare services and social services | 237 |
13 Audit health economics and ensuring quality for the medical receptionist and secretary | 261 |
14 Training and development | 269 |
15 Complementary medicine | 275 |
Appendix 1 Further reading and reference books | 281 |
Appendix 10 Information and support groups | 321 |
Appendix 11 Measurements in medicine | 333 |
Appendix 12 International organisations | 335 |
Appendix 13 Professional organisations relating to complementary medicine | 337 |
Appendix 14 The Wanless Report | 339 |
Index | 341 |
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